Step 1: Use the gentlest cycle available on your washing machine.

Step 2: Wash our backpack in cold water using a mild detergent.

Step 3: If disinfecting is a concern, use warm water or consider using a product like Lysol Laundry Sanitizer, which is safe on both whites and colors, unlike chlorine bleach.

Step 4: Place the backpack in a launderable mesh bag or duvet cover. Padding the drum of the washer with towels can also add another layer of protection. Recommended!

Step 5: Air-drying will be the gentlest choice, and a hairdryer turned on low heat can help to fluff up the fur once the backpack has reached the just-damp stage (think of it as a finishing touch!)

We are proud to offer FREE tracked shipping to 200+ countries worldwide including the United States, Canada, United Kingdom, Australia, New Zealand, Germany, France, Italy, Austria, Netherlands, and many other. If you are wondering if we ship to your country please head over to our Shipping Policy.

Due to the pandemic delivery times may vary between 5 to 30 business days with possibilities of delays. Please be patient with the postal services as they try their best to deliver your backpack to you in a timely manner. Find out more about the delays here.